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At BlueFactor, the goal is to get & keep every aspect of your organization is technology running smoothly. We offer a comprehensive list of services which is carried out in a timely manner by highly qualified consultants with proven expertise, appropriate certifications & exceptional customer service skills.

Using a logical, time tested (5) Step Process we can quickly identify & address your company is unique needs:

Step 1 | CONSULTATION
A dedicated representative is assigned to your organization & meets with key members of your staff to assess & outline your company is current & upcoming technological needs.

Step 2 | PLANNING & PRICING
Objectives are set, timelines are established, expenses are evaluated & a contract for service (in which pricing, inclusions & exclusions clearly outlined) is drafted & agreed upon.

Step 3 | IMPLEMENTATION
The BlueFactor team works on- & off-site to ensure that the goals & guidelines set during are Planning & Pricing are carried out within specified timeframes, on budget & to your satisfaction.

Step 4 | ON-SITE TRAINING
Any upgrade that leaves you scratching your head is useless. BlueFactor issues user training to ensure that your employees can use new programs effectively with little or no additional assistance.

Step 5 | ONGOING SUPPORT
BlueFactor provides you with ongoing technical support & maintains open lines of communication. We will also identify potentials for process improvement which may save you valuable resources.

Services include but are not limited to the following:

Server Installation and Support Website Design and Hosting
Software Development Service Network Design, Security, and Managed Services
Data Backup an Recoveryk Anti-virus and Internet Security
Technology Consulting Online Backup Service
E-mail and IM Archiving Business Continuity
Mobile Support Storage Solutions

Server Installation and Support
Server Installation and Support is based on the latest technology. We will supply, install and configure a new network expertly designed to meet the requirements of your business using cutting edge technology from well known channel partners such as Dell and HP Compaq.

Using award winning server Operating Systems from Microsoft such as Microsoft Windows Server 2008 and Microsoft Small Business Server, our aim is to ensure that your data is protected and secured so that unauthorized users cannot gain access to privileged information. To ensure that your data remains intact even in the event of a major disaster, our expert sales team will also advise you on the best backup solution to fit your new system.

Software Development Service

BlueFactor Software and Development Group will gain an extensive understanding of your business process in order to be able to recommend the solution for your business. SDGs helps clients analyze existing processes, identify inefficiencies and deliver a customized solution that yields greater operational efficiency, sustainable performance, and competitive advantage.

Data Backup and Recovery
When it comes to protecting your data, we can help. We are focused on data protection for all our clients. We suggested a regular onsite and offsite backup strategies for all our clients because a system failure would cause unthinkable hardship. BlueFactor is focused on providing solutions that help your business protect its data without investing a lot of time and energy. For protection and complete recovery of data customers we can help.

Technology Consulting
Focus on your core strengths is manging your business not IT infrastructure issues. Making decisions on the right technology solution for your business can be overwhelming. BlueFactor conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. Let us identify your business technology solutions to solve problems and save you money. BlueFactor takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.

E-Mail IM Archiving
Internet-based support for your existing e-mail.
BlueFactor takes compliance seriously for our clients. We recommend the best archiving solutions which provides a centralized, easily accessible, and multi-functioning e-mail and IM repository to assist organizations manage increasingly complex retention, compliance, e-discovery, and regulatory requirements. Please call for details.

Mobile Device Support
Employees look for efficient access to e-mail, contacts, calendars and more no matter where they are or what type of mobile device they are using. BlueFactor supports all mobile devices that your employees would use to access the company’s network remotely.

Website Design and Hosting
We offer the most actualized hosting and Design Styles.

Network Design and Management
Proactive monitoring is critical to the security, performance, and reliability of any company’s network. BlueFactor remotely monitor your network and servers to identify and resolve minor issues before they cause business disruption. From hardware and software inventory to network usage and server uptime, BlueFactor provides your business with network monitoring and comprehensive reporting. Don’t risk business downtime, call us for an assessment today.

Anti-virus and Internet Security Solutions
Every day, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with a computer and internet connection are prime targets for email attacks, identity theft, and malicious hacker programs.
BlueFactor provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
Our recommended software solution will protect your entire network e-mail servers, file servers, desktops, and laptops with a single solution. The software will provide a multi-layered defense against viruses, spyware, spam, phishing, inappropriate content, and blended threats. With in-the-cloud Web Reputation, it also protects against web-based malware, data theft, and lost revenue.

Online Backup Service
When it comes to protecting your data, we can help. We are focused on data protection for all our clients. We suggested a regular onsite and offsite backup strategies for all our clients because a system failure would cause unthinkable hardship. BlueFactor is focused on providing solutions that help your business protect its data without investing a lot of time and energy. For protection and complete recovery of data customers we can help.

Business Continuity
BlueFactor helps protect and provide continuous access to e-mail for your business and its employees, if the primary e-mail system becomes unavailable.
For more details on this service please contact us.

Storage Solutions
mprove performance, efficiency, and continuity of your storage. Let BlueFactor help you optimize your storage resources, manage multivendor environments, and evolve to open architectures with our recommended storage solutions.